I am a successful Multimedia Specialist with strong communication and collaboration skills.
I have over 16 years of experience creating mulimedia content. I extensively support organizations across multiple platforms, managing teams and delivering a wide range of expertise.
I maintain regular communication with over 1,200 customers, coordinating across departments to quickly resolve issues. I practice open communication and am dedicated to productive teamwork. I am proficient with a wide range of development tools, and have an aptitude for conflict resolution in stressful situations.
Video Teleconference and Multimedia Operations Lead
Engility Corporation / L-3 Communications
2010 - present
Functional manager for the contractor VTC team within NORAD-USNORTHCOM Headquarters.
Schedule and execute mission-critical events for senior government officials and command officers.
Design and implement video teleconference operator education programs and related training.
Provide database content and maintenance, along with metrics reports.
2005 - 2010
Managed SharePoint sites, providing user interface design, content, graphics, and maintenance training for the Satellite Control Network Contract.
Responsible for coordinating, operating, supporting and trouble-shooting all video teleconferences.
Authored and edited critical briefings, providing technical drawings, graphics, charts, and materials.
Provided database support and created functional reports.
2004 - 2005
Provided multimedia support to the Visualization Laboratory at the Space Warfare Center.
Created interactive web-based training modules, websites, DVD presentation tools, and Flash dashboard schemes, including custom user interface design, site copyright, and visual content.
Developed promotional videos, integrating video and audio content with custom animation and graphics.
Designed graphics, physical booth space, handouts, and marketing products for tradeshow events.
1999 - 2004
Created multimedia content and web-based applications for L-3 Communications.
Created and maintained corporate websites, including user interface design, site copyright, and custom graphics.
Acted as the IT help desk coordinator, responsible for conflict resolution, troubleshooting, and repair.
FINAL CUT PRO
Academy of Art University
Master of Fine Art
Web Design and New Media
Colorado Technical University
Bachelor of Science • Suma Cum Laude
Visual Communications and Graphic Design
The Art Institute of Colorado
Associate of Applied Science • Alpha Beta Kappa
2011 | DISN Video Service (DVS) I and II Certified
2006 | Professional Development for Women, Certificate of Attendance
2006 | Earned Value Management (EVMS) Certified
2004 | Web Site Development and Design, Certificate of Attendance
2001 | Web Page Development Certified